Terms and Conditions

Effective Date: 01/01/2025

Welcome to Makonge. These Terms and Conditions govern your use of our website and the purchase of products from our platform. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. If you do not agree to these Terms, please do not use our website.

2. Products and Availability

Makonge sells bags and related accessories through our online platform.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without notice.

3. Pricing

All prices are listed in USD – United States Dollar. Makonge reserves the right to change prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any affected orders.

4. Orders and Payment

An order is only confirmed once payment has been successfully processed.
We reserve the right to refuse or cancel any order at our discretion, including where fraud or unauthorized activity is suspected.

5. Shipping and Delivery

Delivery timelines provided are estimates and may vary due to courier delays or unforeseen circumstances. Makonge is not liable for delays once the order has been handed over to the shipping provider.

6. Returns and Refunds

Customers may request a return within [Insert Number] days of receiving the product, provided the item is unused, undamaged, and in its original packaging.
Refunds will be processed after inspection and approval. Shipping costs are non-refundable unless the item delivered was incorrect or defective.

7. Intellectual Property

All website content, including logos, product images, text, and designs, belongs to Makonge and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Makonge shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Privacy

We collect and process personal information in accordance with our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by the laws of Kenya.

11. Changes to Terms

Makonge reserves the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
Email: info@makonge.shop